How Balancewise Technologies collects, uses and protects your personal data — in full compliance with UK GDPR and the Data Protection Act 2018.
Summary: We are Balancewise Ltd, operating as Balancewise Technologies. We collect only the data we need to provide our services. We never sell your data. We are registered with the Information Commissioner's Office (ICO Reference: ZB973909). You have full rights over your data at any time.
This privacy policy applies to Balancewise Ltd, trading as Balancewise Technologies.
We are the data controller responsible for your personal data.
| Detail | Information |
|---|---|
| Company Name | Balancewise Ltd |
| Company Number | 16164776 |
| VAT Number | GB483493947 |
| ICO Registration | ZB973909 |
| Registered Address | 27 Old Gloucester Street, London, WC1N 3AX |
| info@balancewises.io | |
| Phone | 07308 864152 |
| Website | https://balancewises.io |
We may collect and process the following personal data:
We do not collect sensitive personal data (such as racial or ethnic origin, health data, or financial information) through our website.
We collect data through the following means:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Responding to your enquiry | Name, email, message | Legitimate interests / Contract performance |
| Processing job applications | Name, email, role, GitHub, LinkedIn, statement | Legitimate interests / Pre-contractual steps |
| Improving our website | Usage data, analytics | Consent (via cookie banner) |
| Legal compliance | Any relevant data | Legal obligation |
Your data is processed through Formspree (our form submission service) and delivered to our secure business email hosted at Zoho Mail. Form submissions are not stored on our website servers.
Website analytics are processed by Google Analytics, subject to Google's own privacy policies and your cookie consent choices.
We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
We do not sell, rent or trade your personal data to third parties.
We may share data with the following trusted third-party service providers who process data on our behalf:
We may also disclose your data where required by law, court order or regulatory authority.
Some of our third-party service providers are based outside the UK. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:
| Data Type | Retention Period |
|---|---|
| Contact enquiry data | 12 months from last correspondence |
| Job application data | 6 months from application date |
| Analytics data | 26 months (Google Analytics default) |
| Email correspondence | 2 years |
After the retention period, your data is securely deleted. You may request earlier deletion at any time — see Your Rights below.
Under UK GDPR and the Data Protection Act 2018, you have the following rights:
To exercise any of these rights, email us at info@balancewises.io with the subject line "Data Rights Request". We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint · 0303 123 1113
We use cookies on our website. For full details of the cookies we use, how we use them and how to manage your preferences, please see our Cookie Policy.
We may update this Privacy Policy from time to time. The most current version will always be available at balancewises.io/privacy.html. The date at the top of this page shows when it was last updated.
For significant changes, we will take reasonable steps to notify you — for example, by updating the date prominently or via email where we hold your contact details.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: